Pak Bet Privacy Policy – How We Handle Your Personal Data

1Who We Are

Pak Bet operates the online betting and casino platform available at pakbet.biz. References to "Pak Bet", "we", "us", or "our" throughout this Privacy Policy all refer to the same entity — the operator of the pakbet.biz website and all associated services including sports betting, casino games, card games, and promotions.

We act as the data controller for all personal information collected through the Pak Bet platform. As data controller, we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, they act as data processors under our instruction and are bound by appropriate data protection agreements.

If you have any question about who is responsible for your personal data or how it is used, you can reach the Pak Bet data team at support@pakbet.biz.

2What Data We Collect

Pak Bet collects only the personal data necessary to operate a safe, fair, and compliant online betting platform. The categories of data we collect are described below:

Pak Bet does not collect sensitive personal data such as biometric information, health data, or religious or political beliefs unless this is specifically required by applicable law or expressly provided by you for a specific purpose.

3How We Collect Your Data

Personal data is collected through three main channels on the Pak Bet platform:

• Directly from you: Information you enter during account registration, identity verification, deposit or withdrawal requests, contact form submissions, live chat conversations, and email communications with Pak Bet support.
• Automatically through your device: Technical data including your IP address, browser details, device type, and usage patterns are collected automatically each time you visit pakbet.biz, whether you are logged in or not. This is done through server logs and cookies — see Section 7 for cookie details.
• From third-party service providers: Pak Bet may receive supplementary information from payment processors (transaction confirmation and fraud screening data), identity verification providers (document validity status), and analytics platforms (aggregated usage statistics). We do not purchase personal data from data brokers or marketing lists.

4Why We Use Your Data

Every data processing activity at Pak Bet serves a specific, legitimate purpose. We do not collect data speculatively and we do not use your data in ways that are incompatible with the purposes listed here:

• Account creation and management: To register your account, verify your identity, maintain your profile, and allow you to log in securely.
• Payment processing: To process deposits from and withdrawals to your Easypaisa, JazzCash, NayaPay, SadaPay, bank, or card accounts. Transaction records are maintained as required by financial compliance obligations.
• Service delivery: To provide the sports betting, casino, card games, virtual sports, and promotions you have signed up to use.
• Fraud prevention and security: To detect and prevent fraudulent account activity, unauthorised access, money laundering, and bonus abuse. This includes automated analysis of account behaviour patterns.
• Age and identity verification: To confirm that all registered players are 18 years of age or older and that the identity information provided is genuine.
• Responsible gaming: To monitor account activity for indicators of problem gambling and to apply any responsible gaming tools you have requested, including deposit limits and self-exclusion.
• Customer support: To respond to your questions, resolve account issues, and maintain records of support interactions for quality purposes.
• Legal and regulatory compliance: To comply with applicable financial, anti-money-laundering, and consumer protection obligations.
• Platform improvement: To analyse usage patterns and technical performance data (in aggregated, anonymised form) to improve the Pak Bet experience for all users.
• Marketing communications: To send you relevant promotional communications where you have given consent or where we have a legitimate interest in doing so — with clear opt-out options in every communication (see Section 12).

5Legal Basis for Processing

Pak Bet processes your personal data on one or more of the following legal bases depending on the specific activity involved:

• Contract performance: Processing necessary to fulfil our obligations under the Terms and Conditions you accepted when registering — including account management, bet settlement, and payment processing.
• Legitimate interests: Processing necessary for our legitimate business interests where those interests are not overridden by your rights — including fraud detection, platform security, and aggregated analytics for service improvement.
• Legal obligation: Processing required to comply with applicable laws — including financial record-keeping, identity verification, and anti-money-laundering procedures.
• Consent: Processing based on your explicit consent — primarily for non-essential cookies and direct marketing communications. Consent can be withdrawn at any time without affecting previous processing.

6Who We Share Your Data With

Pak Bet does not sell your personal data to any third party. We do not share your information with advertisers or data brokers. Data is shared with third parties only in the limited circumstances described here:

• Payment service providers: Easypaisa, JazzCash, NayaPay, SadaPay, and bank payment processors receive the transaction and account information necessary to process your deposits and withdrawals. These providers handle data under their own privacy policies and are bound by contractual obligations to protect it.
• Identity verification providers: Where additional identity verification is required, a third-party verification provider may receive your name, date of birth, and document details to confirm your identity. Results are returned to Pak Bet as a pass/fail outcome rather than copies of your documents being stored by us.
• Game providers: Live casino and card game providers may receive session identifiers and bet amounts necessary to operate the game. They do not receive your full identity or payment data.
• Fraud and security providers: Automated systems that analyse device fingerprints, IP addresses, and behaviour patterns to identify suspicious activity receive the technical data described in Section 2.
• Analytics providers: Aggregated, anonymised usage data may be shared with platform analytics services for performance monitoring. No personally identifiable information is included in these data sets.
• Law enforcement and regulatory authorities: Pak Bet will disclose personal data to law enforcement, financial intelligence units, or regulatory authorities where required by law or court order, or where we believe disclosure is necessary to prevent fraud, money laundering, or harm.

All third-party data processors are subject to contractual data protection obligations. Pak Bet does not transfer your personal data to jurisdictions outside of those necessary to operate the stated services.

7Cookies & Tracking Technologies

Pak Bet uses cookies and similar tracking technologies on the pakbet.biz website. A cookie is a small text file placed on your device that allows the website to recognise your browser and remember certain information about your visit. Understanding what cookies we use and why helps you make informed choices about them.

• Essential cookies: Required for the platform to function. These include session management cookies that keep you logged in during a visit and security cookies that help prevent cross-site request forgery attacks. You cannot opt out of essential cookies — without them, core platform functionality will not work.
• Functional cookies: Remember your preferences such as language settings, responsible gaming opt-ins, and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Collect anonymised data about how visitors interact with the Pak Bet platform — which pages are visited, how long sessions last, and where users navigate. This helps us identify areas for improvement. These cookies do not contain personally identifiable information.
• Marketing cookies: Track whether you clicked an advertisement or referral link before landing on Pak Bet so that referral relationships can be properly attributed. Pak Bet does not use marketing cookies to target advertisements at you on other websites.

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely. Note that blocking essential cookies will significantly impair or prevent platform access. You can also manage cookie preferences through the cookie consent notice displayed on your first visit to pakbet.biz.

8Data Retention

Pak Bet retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The retention periods below reflect our standard practices:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure. Financial regulations require that transaction-linked identity records be maintained for this period.
• Transaction and betting records: Retained for a minimum of five years from the date of each transaction, consistent with standard financial record-keeping requirements.
• Support communications: Retained for two years from the date of the communication unless related to a formal complaint or legal matter, in which case they are retained until the matter is fully resolved plus one year.
• Technical and cookie data: Session data is deleted at the end of each session. Analytics data is aggregated and anonymised after 13 months.
• Marketing consent records: Retained for three years from the date consent was given or last reconfirmed, to evidence that communications were lawfully sent.

When data is no longer required and no legal retention obligation applies, Pak Bet deletes or anonymises it. Anonymised data — where all identifying elements have been removed — may be retained indefinitely for aggregate analytics and research purposes.

9Your Privacy Rights

As a Pak Bet player, you have a number of rights in relation to your personal data. We explain each one below and describe how to exercise it.

To exercise any of these rights, contact us at support@pakbet.biz with "Privacy Request" in the subject line. We will verify your identity before processing the request and respond within 30 days. Complex requests may take up to 60 days — we will notify you if this is the case. There is no charge for exercising these rights.

10Data Security

Pak Bet implements technical and organisational security measures appropriate to the nature of the personal data we hold and the risks associated with its processing. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the Pak Bet platform
• Encryption of sensitive data at rest in our databases, including financial data and identity records
• Access controls ensuring that personal data is accessible only to staff and systems with a genuine need for it
• Regular security testing and vulnerability assessments of the platform infrastructure
• Incident response procedures to detect, contain, and report data security breaches within required timeframes
• Staff training on data protection obligations and secure data handling practices

No online platform can guarantee absolute security against all possible attacks. In the event of a data breach that poses a risk to your rights, Pak Bet will notify affected players and relevant authorities as required by applicable law. We will provide clear information about what data was involved, what steps we are taking, and what actions you can take to protect yourself.

11Children's Privacy

Pak Bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Minors are prohibited from registering or using any service on the platform.

Age verification is conducted during the registration process and may be repeated at the point of withdrawal or at any time we have reason to question a player's age. Where it is discovered that personal data has been collected from a minor — whether through falsification of age at registration or any other means — we will immediately delete that data and close the associated account.

If you believe that a minor has created a Pak Bet account using false age information, please contact us at support@pakbet.biz with the relevant account details so that we can investigate promptly.

12Marketing Communications

Pak Bet may send you marketing communications about promotions, new games, sports betting offers, and other relevant updates. We do this on one of two bases: your explicit opt-in consent at registration, or our legitimate interest in keeping existing players informed of relevant offers where they have not opted out.

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send you, by updating your communication preferences in your Pak Bet account settings, or by contacting support at support@pakbet.biz. Opt-out requests take effect within two business days for email marketing. Transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — are not marketing communications and will continue regardless of marketing opt-out status.

Pak Bet does not use your personal data to serve advertisements on third-party websites or social media platforms. Marketing communications from Pak Bet are sent directly by us through channels you have registered with the platform.

13Third-Party Links

The Pak Bet platform does not include links to third-party websites outside of those necessary to operate the payment processing and identity verification services described in Section 6. All navigational links within the Pak Bet platform go to pages within pakbet.biz itself.

Where you arrived at Pak Bet via a referral or affiliate link, we may retain information about the referral source for the purpose of managing affiliate relationships. This does not involve sharing your personal data with the affiliate — only that a qualifying registration or deposit occurred.

Pak Bet is not responsible for the privacy practices of any third-party payment platforms (such as Easypaisa or JazzCash) that you use in connection with your Pak Bet account. Those services operate under their own terms and privacy policies. We recommend reviewing those policies before using any payment service.

14Changes to This Privacy Policy

Pak Bet reviews this Privacy Policy regularly and updates it when required by changes to our data practices, applicable law, or platform functionality. The "Last Updated" date at the top of this page always shows when the most recent change was made.

For material changes — those that meaningfully affect how we use your data or the rights available to you — we will notify registered players via email or account notification at least 14 days before the change takes effect. You will have the opportunity to review the changes before they apply to your account.

For minor clarifications or corrections that do not substantively alter data practices, we may update the policy without advance notice beyond the revised date shown at the top of the page. Continued use of the Pak Bet platform after a policy update constitutes acceptance of the revised policy.

15Contact & Complaints

If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Pak Bet has handled your personal information, please contact us:

• Email: support@pakbet.biz — include "Privacy" or "Data Request" in your subject line for fastest routing
• Live Chat: Available when logged in to your Pak Bet account — for general privacy questions or to initiate a subject access request

We aim to respond to all privacy-related enquiries within five business days for general questions and within 30 days for formal data rights requests. If a request is particularly complex or numerous, we may extend this to 60 days, notifying you of the extension and the reason before the initial 30-day period expires.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection or consumer protection authority applicable in your jurisdiction.